Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

Please track your order at our Tracking page https://17track.net/en

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Please make sure you tracked your order from our Tracking page. Or send us a message with your request, include your email and phone number.

Toys Premier offers quicker dispute solution and will appreciate it a lot if you provide;

a. Photos or video of the damaged item to prove damage.

b. Screenshot of the e-mail or dispute received including name, date and content.

c. Orders Delayed; orders are lacking information, in transit ,pending , expired after 60 days counting from the date that order departed the warehouse.

d. Order not received; Toys premier will not issue a refund if the tracking information shows the order is delivered.

e. Order Cancellation; Toys Premier will offer a full refund before products are been processed by the warehouse.

You can exchange an item with a higher-price item or the same item with a different size.